14 days, no questions asked
Ask within 14 days of buying and we refund the full amount. You don’t need to give a reason, though we’d love to hear it so we can fix it.
How to ask
- Email info@novifs.com from the email address you bought with (or include it in your message).
- We confirm within two working days and refund through Stripe to the card or account you paid with.
- Your bank shows the refund within about 5 to 10 working days, depending on the bank.
What happens to the license
When a purchase is refunded, its license key stops working and NoviFS goes back to read-only on the Macs that used it. Your drives and files aren’t affected.
After 14 days
If something’s wrong after that, email us anyway. If NoviFS doesn’t work as described and we can’t fix it, we’ll refund you.